FAQ

Every day help for our customers

Here at NY Weed Express, we focus on providing our customers with the best possible experience of buying cannabis and cannabis derived products online. We have;

  • 24/7 Livechat Support
  • Customer Review System
If you need more help

Our inbox is always eager for your messages. Leave us a message if you need further help.

  • Yes, you can. We accept a wide variety of cryptocurrencies including Bitcoin, Ethereum, Cardano, Ripple XRP, Dogecoin, Bitcoin Cash, Litecoin, Monero and many more cryptocurrencies.
  • We accept a variety of payment methods including Cryptocurrency, Zelle and Walmart Gift Cards.
  • Yes, we have a full reship/refund policy on misplaced or defective packages ONLY! 

A PROMO Code is available for purchases made using Cryptocurrency. You can get up to 15% OFF with every purchase.

  • In the event of a failed delivery or misplaced order, we will either issue a refund or reship the order as per the customer’s discretion.
  • Leave us a message with your tracking number and order number and we will respond within 24 hours on how to proceed.
  • Our delivery service is available in NY, NJ and PA for now. We are working on expanding to encompass more legal states.
  • We have Same Day Delivery for all orders placed before 3 PM EST.
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